This privacy policy explains how we collect, use, store, and protect user information generated during your visit and purchase on our website. We attach great importance to user privacy protection and strictly abide by relevant industry norms and user privacy protection principles to ensure the security and confidentiality of all user personal information. This policy applies to all users who browse, register, place orders, and use the services of this website.
Information We Collect
In order to provide complete and accurate shopping services for users, we will only collect necessary user information generated in the normal service process. The information we collect mainly includes user basic browsing information, order submission information, delivery information, and interaction information submitted through customer service channels.
When users place orders on the website, we will collect the recipient name, delivery address, contact information, and payment related information required for product delivery and order settlement. Such information is only used to complete order processing, product delivery, after-sales verification and fund settlement services, and will not be used for irrelevant commercial purposes.
When users submit consultation and feedback through the website contact channel, we will retain the message content and corresponding user contact information to facilitate follow-up reply and problem handling. We will not actively collect sensitive private information of users, and all information collection behaviors are based on the active submission of users and the basic needs of service completion.
How We Use Your Information
All user information we collect is only used for internal service operation and will not be arbitrarily disclosed, sold or transferred to third parties without user consent. The main purposes of using user information include completing user order processing, realizing accurate product delivery, verifying order authenticity, handling after-sales return and refund applications, replying to user consultation feedback, and optimizing website product and service experience.
We will use user order data and shopping preferences to optimize website product display, adjust product inventory, and improve user shopping experience, so that users can browse and purchase required products more efficiently. All information usage behaviors are limited to the service scope of this website, and no cross-platform or unauthorized commercial use will be conducted.
Information Storage & Protection
We have established standardized information storage and security management mechanisms to protect user personal information from unauthorized access, disclosure, tampering and loss. All user data is stored through secure system channels, with standardized access permissions and management processes. Only internal authorized operation and service personnel can access user information, and all information operation behaviors are recorded and supervised.
We will retain user order information and service information within a reasonable service cycle to facilitate after-sales service verification and order record inquiry. When the information is no longer needed for service support, we will carry out standardized cleaning and processing of user data to avoid redundant retention of user information.
Information Sharing & Disclosure
We will never sell or rent user personal information to any third-party institutions and individuals. We will not disclose user private information to external parties without the explicit consent of users, except for the necessary information disclosure required by service links.
In the process of product delivery and logistics distribution, we will provide the necessary delivery information to the cooperative logistics service providers only for the purpose of completing product transportation and delivery. All cooperative institutions abide by strict privacy protection agreements, and are prohibited from using user information for other purposes.
User Rights
Users have the right to inquire, confirm and request the standardized processing of their personal information stored on our website. If users have doubts about personal information security or need to modify and clean up personal information, they can submit applications through our contact channel, and we will complete the verification and processing within the service scope.
Users can independently decide whether to submit relevant information during the shopping process. Refusal to submit non-necessary information will not affect the user’s basic browsing experience on the website, but may affect the normal completion of order placement and delivery services.
Policy Update
We reserve the right to adjust and optimize the content of this privacy policy according to business operation and service upgrade needs. The updated policy content will be displayed on the website page in a timely manner, and the revised policy will take effect from the release date. Continued use of the website’s services by users means recognition and acceptance of the updated privacy policy content.